This Is How Ashley Furniture Return Policy Works

Sometimes, we simply need to buy furniture. Either for our living rooms, dining rooms, bedrooms, or even to our offices. So, one of the things that many of us do is to search for the best furniture online. So, we just dig in into the wide variety of online furniture stores we can find, we check the prices, and we make the purchase. However, before you hit the buy button, make sure that you check out the return policy of the company.

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While there are many physical and online stores where you can buy good furniture at good prices, there are a few that stand out. One of these cases is Ashley Furniture.

In our opinion, Ashley Furniture is one of the good furniture stores that is worth to check out. Why? In the first place, they have a wide variety of furniture for the different rooms. In the second place, their furniture tends to have a lot of quality. In the third place, the prices are good. And finally, we love the Ashley Furniture return policy.

While it can be fairly easy to buy new furniture either in a physical store or online, when you finally get it and you don’t like to see it in its place or it simply arrives damaged, you want to make sure that you can begin the returning process immediately without any major hassles.

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Ashley Furniture Return Policy

The Ashley Furniture return policy is divided into several different categories so that you know exactly what you can expect from the company.

#1: When Your Furniture Arrives Damaged:

In this case, there are two different procedures depending on the shipping that you chose. In case you chose the Standard Shipping, you need to contact the Customer Care within 72 hours. From here, the company will either replace or repair the furniture. In case you chose the Standard Deliveries and there is a defect from the manufacturer, you will have 30 days to return the furniture.

#2: When You Simply Want To Return Your Furniture:

In the case that you’re not happy with the furniture you bought, according to the Ashley Furniture return policy, all you need to do is to return the furniture within 30 days. Please notice that you will need to pay the shipping fees for the return.

#3: When You Bought The Furniture Online:

In case you bought your furniture online, you have 72 hours to check if everything is ok with your furniture. However, if the furniture is damaged or if you want to return it for any other reason, you just need to call the number that is in your email order confirmation and go from here. In case you want your furniture to be replaced or damaged, Ashley Furniture can provide with replacement parts as well as service whenever there is a need.

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#4: Getting A Full Refund:

According to the Ashley Furniture return policy, there are some conditions that allow you to be entitled to a full refund. You need to return the furniture in new/unused condition, and you need to return your furniture with all the parts and accessories that were included in the original packaging.

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#5: Clearance Items:

Whenever you buy some furniture that is part of the clearance items, you need to know that you simply can’t return the furniture unless it is damaged.